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F2 Career Advancement Program

In 2017 F2OnSite launched the "Shogun Career Advancement Program." Shogun is an innovative and 'one of a kind' career path provided by F2 to our team members across the United States.  F2 team members wear or display their Shogun designation pins proudly on their lanyard, with the opportunity to collect all six during their time with the company.
F2Onsite believes that every member of our team deserves to be rewarded and recognized for a job well done!  Once you begin your career with F2OnSite you will receive your first SHOGUN pin, recognizing you as a part of our company family.  
 
Shogun career advancement takes into account:
  • TENURE
  • EXPERIENCE 
  • COMMITMENT TO CONTINUING EDUCATION
  • CUSTOMER EXPERIENCE AND REVIEWS
  • POSITIVE ATTITUDE
"Each SHOGUN level is assigned to our team members according to the factors listed above. Managers will evaluate, promote, recognize and reward our team on an ongoing and scheduled basis. Team members are encouraged to progress from level to level, and reap rewards as their career progresses."
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SHOGUN PIN 

Your first pin is mailed to you by F2OnSite, and introduces you to the program.  

Tenure: New Hire

Skills:  Complete F2 onboarding and training sessions. 

Customer Experience: Understand our mantra of "Empathy" in all we do. 

Positive Attitude: Ready to work, ready to succeed, and provide excellent customer service.

Rewards:  Enrolled in F2Rewards program - f2onsite.com/rewards (use your f2onsite.net email only)

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RONIN - LEVEL I

Ronin is the first level achieved in the Shogun program.  

Tenure: Day 90+ (Completes Probationary Period)

Skills:  Completed assigned certifications and training programs as required

Customer Experience: Good to Excellent customer reviews

Positive Attitude:  Shows a willingness to continue ongoing training and no issues with performance

Rewards:  Enrolled into F2 Rewards, Eligible to enroll in voluntary benefits (30 days),   Receive Ronin shogun pin for F2 ID badge

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SAMURAI- LEVEL II

Samurai is the second level achieved in the Shogun program.  

Tenure: Eligible any time after day 90.  Eligible for additional duties or assignments as available. First level that is achieved in direct correlation to customer performance and recommendation by manager. 

Skills:  Completed all assigned certifications and training programs. 

Customer Experience:  Excellent customer reviews, with at least two positive customer comments received.

Positive Attitude:  Completes additional training as requested. Known as a team player. 

Rewards:  Enrolled into F2 Rewards  Eligible to enroll in voluntary benefits , Eligible to enroll in healthcare if qualified by ACA guidelines (90 days).  Receive Samurai designation pin for F2 ID Badge

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NINJA - LEVEL III

Ninja is the 3rd level achieved in the Shogun program.  

Tenure: Eligible after 1 year of service - One year evaluation conducted.  Eligible for additional duties or assignments as available.

Skills:  Completed assigned certifications and training programs. Eligible for a lead role.

Customer Experience:  Excellent customer reviews, with multiple positive customer comments received.

Positive Attitude:  Completes additional training as requested. Known as a team player.  Mentors other Engineers or team members.  

Rewards:  Enrolled into F2 Rewards (14 days), Eligible to enroll in voluntary benefits (30 days), Eligible to enroll in healthcare if qualified (90 days).  Eligible for up to a 10% merit pay increase* Eligible for discounted A+  or Network+ certification programs through CompTIA if available. Receive Ninja designation pin for F2 ID Badge

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KENSAI- LEVEL IV

Kensai is the 4th level achieved in the Shogun program.  

Tenure: Eligible after 2 years of service - Two year evaluation conducted by manager.  Eligible for additional duties or assignments as available.

Skills:  Completed assigned certifications and training programs

Customer Experience:  Excellent customer reviews, with at least multiple positive customer comments the past 12 months received.

Positive Attitude:  Completes additional training as requested. Known as a team player.  Mentors other Engineers or team members. 

Rewards:  Eligible for up to a 10% merit pay increase* Eligible for discounted A+  or Network+ certification programs through CompTIA if available. Eligible for $1000.00 relocation bonus for F2 opportunities. Receive Kensai designation pin for F2 ID Badge

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SENSEI- LEVEL V

Sensei is the 5th level achieved in the Shogun program.  

Tenure: Eligible after 3 years of service - Three year evaluation conducted by manager.  Eligible for additional duties or assignments as available.

Skills:  Completed all assigned certifications and training programs as requested

Customer Experience:  Excellent customer reviews, with many positive customer comments the past 12 months received.

Positive Attitude:  Completes additional training as requested. Known as a team player.  Mentors other Engineers or team members. Provides input to make F2 more efficient. 

Rewards:  Eligible for up to a10% merit pay increase* Eligible for discounted A+ or Network+ certification programs through CompTIA if available. Eligible for paid A+ or Network+ training class.  Eligible for $1000.00 relocation bonus for F2 opportunities. Eligible for management role and promotion.  Receive Sensei designation pin for F2 ID Badge

*Merit pay increases are not guaranteed and are at the managers sole discretion,.  Team members who have reached the maximum cap on any 'pay per call' are not eligible for merit pay increases.  Other bonuses or compensation may be available if warranted.  There are no implied guarantees of merit pay increases, and an increase may not be at the maximum percentage listed.  The F2OnSite Human Resources Manual rules and regulations apply.  The Shogun Program rules are subject to change with or without notice.