As a well-known national provider of IT infrastructure deployment and project delivery services, we understand the importance of fast and effective IT support. That's why we're proud to offer the F2OnSite Dispatch Program, which allows our customers to quickly and easily dispatch one of our highly skilled technicians and/or engineers directly to your customer location to provide on-site support.
F2OnSite offers Next Business Day and in some cases, Same Business Day onsite service to customers across the U.S. and many areas of Canada. With our unique and customized Dispatch Program developed within a specific geography or territory, you'll enjoy the peace of mind that comes with knowing that all customer dispatches and tickets are resolved quickly and effectively. Our technicians and engineers are highly skilled and knowledgeable, and they have years of experience in delivering service on a basic and intermediate level, all the way to the handling the most complex IT projects. We’re passionate about technology, and we work tirelessly to ensure that your customers receive the best possible IT support.
The F2OnSite Dispatch Program is easy to use and highly flexible. We will customize each program according to your needs and the anticipated volume of service. We can service multiple territories or regions that will relieve the stress of addressing service over a wide area.
With F2OnSite's Dispatch Program, you'll enjoy a range of benefits, including:
customized response and service levels according to our jointly createdstatement of work.
HIGH QUALITY SUPPORT
from highly skilled and knowledgeable technicians and engineers,certified in the OEM or tasks requested.
knowing that your IT issues will be resolved quickly and effectively ina consistent and predictable manner.
We have one of the best recruiting departments in the country! Ourprogram is built to attract the best and brightest, and still remain within your budgetwith no surprise fees or charges.
F2 Dispatch Team managing your program with as much call managementand oversight as you prefer and/or require.