
FAQ
We provide service to most all industries. Healthcare, Financial, Manufacturing, Agricultural, ISDs and of course MSPs and IT are common industries utilizing our service.
As of 2025, F2OnSite now offers 'Fractional IT' for small to midsize customers. This gives you flexibility when you don't need a full time IT resource, but you need help a few hours or a few days a week or month. This also gives you piece of mind for emergency service when needed, and an optional help desk is available.
We continue to support our larger customers who may need just a very few specialized technicians or engineers for a specific project or for a specific amount of time as well, in addition to our core business practices. Check out the video below!
F2 has a complete security program developed to insure our customers data remains secure. All employees are trained with our security program and are held to the highest standards. Typically, our staff is not given access to a company's internal data. Our focus is on hardware, not data administration or manipulation. All customer internal security procedures are adhered to in all situations and service events.
Our rates depend on geography, skill level, and tasks to be completed. Typically, F2 rates will fall within the expected norms, however we do not price our project rates below market in order to gain business. Rates for any project or resource are negotiated upfront by our delivery or sales team after discussing our customer budget. If F2 pricing is not acceptable to our customer, we will propose a plan to offset any reduction in spend, so that the customer has options to complete the project on time and within budget.
Visit our Careers page to see all our positions that we have open!
Yes, customer references are available to prospective customers when requested and warranted.
F2OnSite offers five practice areas to our customers including, Project Delivery, Staffing, ITO, Data Center Services and Fractional IT. Project Delivery includes implementations, deployments, Adds, Moves, Changes, Refreshes etc...Dispatch includes service calls for warranty break fix, or OEM service support, On-Demand Staffing, providing fast reliable IT staff to augment your internal staff. Our Data Center practice is in partnership with UPPER services and provides a full suite of DC services from low end rack and stack to high end monitoring. And finally, Fractional IT is a service for small to midsize companies that need IT support, but not on a full time basis.