Since 2017, F2OnSite has been providing top-notch desktop and deskside support resources for a multi-hospital healthcare organization across the nation. Our ongoing services are focused on maintaining a high quality of customer experience for both the managerial and user experience.
With a team of 80+ skilled F2 Resources, we operate on a per hour pricing model, ensuring that our clients only pay for the services they need without any hidden costs. While the success rate for this ongoing project is still to be determined, our primary KPIs are customer satisfaction ratings above 9+ and a turnover rate of less than 15%.
Our team at F2OnSite is committed to delivering high-quality services that meet our clients' needs and exceed their expectations. We understand the critical role that desktop and deskside support plays in the healthcare industry, and we are dedicated to providing timely and effective solutions to any challenges that arise.
Our success in meeting our KPIs and maintaining a high quality of customer experience is a testament to the dedication and expertise of our team. We work closely with our clients to ensure that their specific needs and requirements are met, providing customized solutions that deliver results.
In conclusion, F2OnSite is the go-to choice for desktop and deskside support resources in the healthcare industry. Our ongoing services provide the support that healthcare organizations need to maintain a high quality of customer experience, with a focus on meeting our clients' specific KPIs. Contact us today to learn more about how we can help you with your desktop and deskside support needs.