From 2020 to 2022, F2OnSite undertook a major Windows 10 migration project for a healthcare organization spanning five states. The project involved migrating over 10,000 laptops and PCs to Windows 10 and transferring all data after installation.
Our team of 52 skilled F2 Resources worked tirelessly to ensure that the migration was completed within the stipulated timeline and budget. We offered an hourly pricing model, ensuring that our clients only paid for the services they needed without any hidden costs.
The primary KPIs for this project were to complete the migration within the guidelines set by the customer, including downtime less than a targeted number of hours per user, keeping costs under a specified amount per unit, and a failure rate (re-do) under a specific percentage.
Our team worked closely with the customer delivery team to manage the project efficiently, including scheduling and communication. Our success rate for this project met all the customer's KPIs and delivering the project within budget and on-time.
The success of the data migration project led to F2OnSite being awarded an ongoing support service contract after the project's completion.
In conclusion, F2OnSite's expertise and professionalism in managing large-scale Windows 10 migration projects in the healthcare industry are unparalleled. Our commitment to meeting our clients' specific KPIs and delivering high-quality services has led to our continued success in this industry. Contact us today to learn more about how we can help you with your Windows 10 migration and support needs.